शिपिंग नीति

⚠️ Important: By placing an order with Trendzaraa at https://trendzaraa.myshopify.com, you explicitly agree to the terms and conditions outlined in this Shipping Policy.

• 🇮🇳 All Serviceable Locations Across India: Covering major cities, tier-2/tier-3 towns, and regional pin codes.
• 🌐 Selected International Destinations: Shipping availability is subject to change based on the destination country, local customs regulations, and global courier network restrictions.

• Standard Processing: Orders are generally processed, packed, and prepared within 1 to 2 business days after successful payment confirmation.
• Weekends & Holidays: Orders placed on weekends or official public holidays will be processed on the very next business day.
• Peak Seasons: During festive seasons, major promotional sales, or unexpected periods of high order volume, processing times may be slightly extended.
• Note: Processing time refers to the time required to prepare your items before they are handed over to the shipping carrier, not the final transit time.

• 🚀 Express Shipping: The fastest available delivery option. Best suited for urgent orders. Additional shipping premium charges apply.
• 🚚 Standard Shipping: Our recommended and most commonly selected shipping method. Offers an ideal balance between delivery speed and affordable cost.
• 📉 Economy Shipping: Budget-friendly shipping option. Delivery timelines will take longer than Standard or Express Shipping.
• Delivery estimates for each method will be clearly displayed during your checkout process.

1. Final delivery location and zone.
2. Total product dimensions, packaging size, and weight.
3. The specific shipping method selected by the user.

• 🇮🇳 India Orders:
  • Express Shipping: Approximately 2–5 business days
  • Standard Shipping: Approximately 4–8 business days
  • Economy Shipping: Approximately 6–12 business days
• 🌐 International Orders:
  • Delivery times generally range from 7–21 business days, depending heavily on the destination country, customs processing speeds, and local regional courier services.
• Please note: These timelines are estimates only and are not legally binding or guaranteed.

• Once your order has been dispatched from our facility, you will automatically receive a shipping confirmation email containing your tracking details.
• Customers can use the provided tracking number to monitor the shipment live through our integrated courier portal or the carrier's tracking system.

• 🌧️ Severe weather conditions or natural disasters.
• 🗓️ National public holidays.
• 🛃 Stringent customs inspections.
• 🏡 Extremely remote or rural delivery locations.
• 🚛 Courier operational delays, transportation disruptions, or high seasonal demand.
  Trendzaraa is not liable for delays caused by third-party shipping carriers; however, our support team will make every reasonable effort to assist you in tracking and expediting delayed shipments.

• Immediate Action: If you notice an error right after placing your order, please contact us immediately. We will make reasonable efforts to manually update the shipping file before dispatch.
• Once an order has been handed over to the courier, address modifications are completely impossible.

• Please note that additional shipping charges may apply if the package needs to be reshipped due to failed collection.

• Customers are fully responsible for complying with the import laws of their respective destination country.
• Customs duties, import taxes, VAT, or other government-imposed clearance charges may apply upon arrival.
• These fees are determined exclusively by the destination country's customs authorities and are the sole responsibility of the customer. Trendzaraa has zero control over customs processing times or import fee assessments.

1. Contact our customer support team promptly.
2. We will open an official investigation with the assigned shipping carrier.
3. If the shipment is officially confirmed as lost after carrier investigation, Trendzaraa will, at its sole discretion, issue a free replacement, a full refund, or another appropriate resolution.

• 🚫 Do not discard any of the outer packaging materials.
• 📸 Take clear, high-resolution photographs of the package box and the damaged product.
• 🎥 Record and retain an unboxing video showing the condition of the box and product upon opening.
• 📩 Contact us within 48 hours of delivery.
  Claims submitted without sufficient supporting photo/video evidence cannot be approved.

• Orders may be cancelled only if they have not yet been processed or shipped by our warehouse team.
• Once an order has been dispatched into the courier system, it cannot be cancelled and will instead be subject to our standard Return & Refund Policy.

• Store Name: Trendzaraa
• Website: https://trendzaraa.myshopify.com
• Customer Support Email: trendzaraa@gmail.com